30-Day Money Back Guarantee
30-Day Money Back Guarantee
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30-Day Money Back Guarantee
Shipping
Shipping
Free worldwide shipping on every order.
Orders are processed within a few business days. Delivery takes 6 to 14 working days depending on where you are, and every order is tracked the whole way.
You get a tracking number by email once your bag ships. Tracking can take up to 48 hours to go live. Customs duties or import taxes may apply outside the EU.
Returns
Returns
30 days to change your mind.
If the bag is not right for you, email us within 30 days of your order and we will walk you through the return. The bag needs to come back unused, in its original packaging.
If it arrives damaged or wrong, we cover the return shipping and send a replacement or a full refund.
Sewn by Navier, one at a time.
Every bag is made by hand on a kitchen table in Ohio. The fist goes on last, and it is never rushed.
Your bag ships with the spool of thread it was sewn with. If it ever tears, you already have what you need to fix it.
Questions people ask
How long is shipping?
How long is shipping?
6 to 14 working days, fully tracked, free worldwide.
What if I do not like it?
What if I do not like it?
You have a 30 day money back guarantee. Email us and we will make it right.
How big is the bag?
How big is the bag?
Standard everyday backpack size. A 15 inch laptop sits in the padded sleeve, with room left for a change of clothes and a bottle in the side mesh pocket.
How do I track my order?
How do I track my order?
Use the Track My Order page with the tracking number from your confirmation email. Tracking can take up to 48 hours to go live.